As of fall 2008 the NHTV University of Applied Sciences, Academy of Hotel Management and the Academy of Facility Management, in collaboration with Citowoz Breda (professionals in innovative education), offer 4 half year Executive Courses:
1) Revenue Management, applying practical tools and insights to optimizing your prices and using your capacity
2) Imagineering in Hospitality, redefining your hospitality business by taking on the experience perspective
3) Customer Relationship Management, personalizing service and maintaining an ongoing dialogue with each individual guest
4) Facility Expectation Management, making the shift from managing facilities to managing facility user expectations
Please check the website: http://www.topcourses.nl/
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